Friendly, jargon-free IT support and cyber security for businesses across the North West – with deep expertise in manufacturing, engineering and construction. Fast when you need us, thinking ahead when you don’t.
“Excellent, efficient service from the Darnell team as always.” Helen – Howard & Co
We’re not a generic IT company. We understand the deadlines and the downtime costs in your world.
Reliable, secure IT for design software, data and deadlines – so your team can get on with the work.
How we help engineering firms →
IT and phones that work across the office and the site, keeping projects and people connected.
How we help construction firms →
Not in One of these sectors? No Problem. We support businesses of all kinds across North West. These are simply the industries we know inside out.
You shouldn’t have to chase your IT company – or translate what they say. Here’s the difference you’ll feel with us:
Slow to respond when you really need them
The same problems happening again and again
Talking down to you in confusing jargon
You only hear from them when the invoice lands
Fast help from a team who know your business by name
We fix the root cause, so problems stop coming back
Plain English, always – no baffling tech-speak
Proactive check-ins, not just when something breaks
No jargon, just the things that keep your business working, explained plainly.
Reliable phone lines and internet that just work, in the office and on site.
New
The newest way we help you stay ahead. Use AI safely and actually benefit – governance and acceptable – use policies, Microsoft Copilot, staff training and strategy – without the hype or the risks.
We don’t just fix what’s broken. We get to know your business, stop problems coming back, and help you plan your IT around where you’re heading.
A real, local contact who understands your setup.
We fix root causes, so the same issues stop happening.
Here for the long term – many clients have stayed 15-20 years.
Years in business
Typical client relationship
Average response time
Family-run & local
I couldn't open an important document I had an issue not being able to open an important document due to my system having updated the file saving setting. Dave was very quick to respond, extremely knowledgeable and efficient as always. Thank you very much for your excellent service as always
Fantastic local company Darnell IT have provided all of our IT services for over four years now. Nothing is ever any trouble and is always dealt with immediately so we aren't left without services. They are friendly, super knowledgeable and efficient. There is nothing to fault with Darnell IT and we would recommend them every time.
Darnell IT Solutions has been serving my company Build-A-Van Ltd for over a decade and the Darnell IT Solutions Team offer unprecedented customer service at a competitive price , we recommend them owing to the professional team work they bring to my business. Thank You to all the Team from Graham MD Build-A-Van Ltd
Thank you to Darnell ITS. We have been using Darnell ITS for over 15 years for out Estate and Letting Agency, the provide all of our IT needs as well as our telephone system. They are friendly and always quick to respond whenever an issue occurs. Their pricing is reasonable for the high quality service that we receive. Highly Recommend.
Cyber Essentials Certified Microsoft Partner 20+ Years ExperienceMost IT companies make you ask. We don’t – our packages and real prices are right here. no sales call required.
The latest feature update in Teams is bringing a central notifications hub to keep things more organised. And a whole host of other useful features. We’ll tell you all about it here.
Your business relies on emails every day – that’s exactly why scammers target them. Here’s what you need to know.
Would your employees give an unknown caller access to your business devices? But what if they got a Teams chat from someone posing as Microsoft support? Here we tell you all about a new ransomware scam
Worried about the hassle of changing IT provider? Don’t be, we handle it.
We learn about your business and wha’t’s frustrating you. No pressure, no jargon.
We handle the move from your old provider with no gap in your protection
With a proactive team that’s genuinely got your back.
Book a short, no pressure call with Phil. We’ll talk through your setup, answer your questions and tell you honestly which package makes sense. Even if it’s the smallest one, no hard sell, no jargon.
